Shipping Policy
Introduction
At WMASSHOP, we are committed to providing you with a seamless shopping experience from start to finish. This includes ensuring that your orders are processed and shipped efficiently. Please review our shipping policy for detailed information on how we handle shipping and delivery.
Order Processing
Order Confirmation
Upon placing an order, you will receive an order confirmation email detailing the items purchased, billing and shipping addresses, and the expected delivery date. Please review this information carefully and contact our customer service team immediately if any corrections are needed.
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
Domestic Shipping
We offer a variety of shipping options to meet your needs. Shipping costs and delivery times vary based on the shipping method selected at checkout.
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
International Shipping
We ship to select international locations. Shipping costs and delivery times vary based on the destination country and shipping method selected at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Shipping Costs
Calculation
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The total shipping cost will be displayed at checkout.
Free Shipping
We offer free standard shipping on domestic orders over a specified amount. Check our website for current promotions and details.
Order Tracking
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
Delivery Issues
If you encounter any issues with your delivery, such as a lost or delayed package, please contact our customer service team. We will work with the carrier to resolve the issue as quickly as possible.
Shipping Restrictions
P.O. Boxes and APO/FPO Addresses
We currently do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or commercial address for delivery.
Restricted Items
Certain items may be restricted from shipping to specific locations due to legal or regulatory reasons. If your order contains any restricted items, we will notify you promptly.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at customer@wmasshop.com /+13072155129]. We are here to help and ensure your shopping experience at WMASSHOP is a positive one.
Thank you for shopping with WMASSHOP!